Dan Krenecki
Recruiter
With 15 years of experience in client relationship management and business operations, Dan Krenecki is known for delivering innovative solutions that resonate with clients, teams, and shareholders. At the heart of his professional ethos is his ability to blend technical acumen with a deep understanding of client needs.
In his early career at software startup Transaction Tax Resources (TTR), Dan facilitated growth and scalability by founding and directing the Client Experience department. Eventually, Dan and his team achieved an impressive 93+% client retention rate and Net Promoter Score of 76 or higher on millions in annual revenue. Next, he brought his passion for excellence to his work at Avalara, where he managed a team during a complex acquisition while scaling sales support operations by a factor of ten. His profound understanding of client dynamics and deep technical knowledge resulted in the delivery of thousands of customized client training sessions, increasing both customer retention and profitability even during times of operational disruption and transitional friction.
Dan’s empathetic leadership and connection-focused approach to client relationship are augmented by his broad technical skills, which include CRM software solutions, change implementation, training design and delivery, data analysis, and process automation. Committed to driving sustainable growth through creativity and flexiblity, Dan is an unwavering partner in the success of the businesses he serves.
Resume
CFO Systems LLC
Recruiter
Amazing Workplace
Client Relationship Leader
Avalara
Senior Manager of Customer & Technical Training
Transaction Tax Resources
Customer Care Director
Transaction Tax Resources
Account Executive
Clearly Better Window Cleaning & Properties, LLC
Owner/Operator
